Return & Refund Policy

RETURNS

Due to the nature of our items, We DO NOT accept exchanges, returns or cancellations.  Please remember that all items are PRINTED WHEN ORDERED (please see our Shipping and Payment Info Policy).  Because of this, we do not accept exchanges, returns or cancellations.  

If you have ordered apparel and the item you received is not what you ordered - we will gladly exchange or offer a refund, minus shipping costs. Please send us an email with a photograph of your item that was received as well as the details of your order, order number and/or name so we can take a look. We will be in contact with you as soon as possible. Please make sure to check and double check your orders prior to hitting submit.  Most if not all of our apparel, accessories, etc. have sizing and dimensions, measurements, etc. listing in the product description.  Please read that carefully.  If an item is cut smaller or fits differently than it should - that is posted within the description of that item.  (ex:  runs small - order size up, or runs large - size down, or true to size)

If you have any issues or problems with your order, please contact us directly to discuss.

REFUNDS

As referenced above - as we do not accept exchanges or cancellations - we do not provide refunds or credits on orders placed.

If you have ordered apparel or accessories (handbags, bags, headgear, footwear) and the item you received is not what you ordered (i.e. A different item was received or the size you ordered was different from what was received)- we will gladly exchange or offer a refund, minus shipping costs. Please send us an email with a photograph of your item that was received as well as the details of your order, order number and/or name so we can take a look. We will be in contact with you as soon as possible. Please make sure to check and double-check your orders prior to hitting submit to place your order.

If you have any issues or problems with your order, please get in touch with us directly to discuss.

BEFORE CHECKING OUT...

Please look over your order completely.  Are the sizes, colors and quantities accurate?  Please ensure that you are planning for all manufacturing / production timelines as well as shipping.  All items are produced when ordered and shipped via different shipment companies.  At checkout, our shipping costs as well as timeline is posted to give you an idea on the wait.  Please be sure you are planning accordingly to receive your product in time.  

Mahalo for supporting our small business!